Digital Marketing Agency - Silver Mouse

How to use GrabPay in Malaysia?

Learn how to register, top-up balance, pay, send or request money via GrabPay. Bonus: How to GrabFood via GrabPay too!

If we refer to the history of e-commerce development in Malaysia, there were key trends and battles in this decade alone.

Group buying clones exploded during 2011-2012, e-marketplace war started taking shape since 2013, and this year, we are witnessing the impending e-wallet battle in Malaysia.

Just within days after WeChat Pay's roll-out in Malaysia, it is Grab's turn to release its e-wallet product - GrabPay. Similar to Tencent, there isn't any official announcement by Grab so far.

GrabPay can be seen as one of the most important features ever launched by Grab. The ambition goes beyond payment, eventually Anthony Tan sees GrabPay as a financial service to empower both the consumers and the merchants.

This is Anthony Tan's most ambitious ever taking.

What are GrabPay's main features?

GrabPay welcome screen #1
GrabPay e-wallet is finally here in Malaysia!

GrabPay welcome screen #2
The loyalty program - GrabRewards 

GrabPay welcome screen #3
Promoting GrabFood of course

GrabPay welcome screen #4
P2P money transfer is a must for all e-wallets

How to register for GrabPay Account?

GrabPay - Enter name as per IC
Start with your name (as per your IC or passport)

GrabPay - Enter IC or passport
Enter your IC or passport number

GrabPay - Need to upgrade wallet first
Scanned copy of IC / passport is required before transfer money

How to top-up GrabPay balance?

GrabPay home screen
Nice & modern home screen

GrabPay top-up options
Top-up options: in-store (7-11), credit card, online banking

GrabPay top-up via 7-11
Minimum RM10 regardless of top-up method

GrabPay 7-11 top-up instructions
Transaction ID for payment at 7-11

GrabPay - Top-up receipt after payment at 7-11
GrabPay top-up receipt after payment at 7-11

GrabPay top-up via credit card
Top-up via credit card, is this the most convenient way?

GrabPay top-up success via credit card
It's almost instant! Card payment backend powered by Adyen

GrabPay top-up via online banking
You can also top-up via online banking (FPX)

This is powered by MOLPay, with poor interface not fitted nicely

GrabPay top-up success via online banking
Our top-up test is successful for all 3 methods

GrabPay - Set default payment method
Set top-up credits as primary payment method (recommended)

How to pay, send or request money via GrabPay?

GrabPay - pay, send, request money
You can pay & request money via GrabPay

GrabPay - scan QR code to pay
You can scan QR code to pay

GrabPay - scan money to friends
You can send money too
  • [message]
    • Sending money via GrabPay
      • GrabPay verification (upgrade wallet) required before you can send money. We have tried but it was not successful. Our guess is the receiving party also requires a GrabPay e-wallet but there is not much information & clarification yet.
GrabPay upload IC to upgrade wallet (verification)
Snap your IC or passport to upgrade e-wallet (verification)

GrabPay request money
So even beggar can use QR code to request for money

Where can you use GrabPay?
Where can I use GrabPay? Work in progress

GrabRewards page
Points can only be used to redeem vouchers for now

How to GrabPay for your GrabFood?

Link Grab to GrabFood
Install GrabFood to start using GrabPay right away

Order via GrabFood
Ordering Chatime milk tea Use GRABFOOD15 for RM15 off

GrabFood checkout using GrabPay
Set preferred ETA and pay using GrabPay!

Link GrabPay to GrabFood
Link GrabPay to GrabFood first (if it's not done yet)

Link GrabPay to GrabFood success
Linking GrabPay - GrabFood success!

GrabFood order received
Order placed with ETA of 11.30am

GrabFood arrives
GrabFood arrives 15 minutes late, but we don't mind at all



ecInsider: How to use GrabPay in Malaysia?
How to use GrabPay in Malaysia?
Learn how to register, top-up balance, pay, send or request money via GrabPay. Bonus: How to GrabFood via GrabPay too!
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