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Lazada Wallet Review

You can think of the Lazada Wallet as an online prepaid account in which you can top up via credit card, online banking (Maybank, CIMB, Public Bank, RHB, Hong Leong, Ambank, Bank Islam) or top up at your nearest 7 Eleven outlet (with MOLPay Cash).

What is Lazada Wallet?


Lazada launch its e-wallet (Lazada Wallet) back in early April 2018, one of the new features released before its 6th Birthday Campaign.
  
You can think of the Lazada Wallet as an online prepaid account in which you can top up via credit card, online banking (Maybank, CIMB, Public Bank, RHB, Hong Leong, Ambank, Bank Islam) or top up at your nearest 7 Eleven outlet (with MOLPay Cash).

There are currently around 2,225 7-Eleven stores in Malaysia.

Lazada Wallet

To activate your Lazada Wallet, you will need to verify both your email and mobile numbers. These two details combined, must be unique to only one Lazada account. For multiple wallet accounts, you will need to create with other email and mobile phone number.

Lazada Wallet - Verify email and mobile
Verify your email, followed by the mobile number

Is Lazada Wallet licensed by Bank Negara Malaysia?


Lazada Wallet can only be used for purchases in Lazada website, so it is a closed loop system. This means you can only use with the merchant that issues you the e-money, a similar example is your Starbucks Card, which you can only use for purchases in Starbucks outlets.

Thus it does not require an e-money license from BNM.

What can I do with Lazada e-wallet?


Pay for your online shopping with Lazada (website or app). You might get a special rebate with this payment method whenever there is a special campaign running.

How do I top-up Lazada e-wallet?


There are three ways available, you can top up via Credit or Debit Cards, Online Banking or using cash at your nearest 7-eleven (via MOLPay Cash).


Lazada ewallet - home screen
Your home screen for Lazada Wallet - RM0 balance now

Lazada e-wallet - top up via credit card / debit card
You can top-up via Credit or Debit Card

Lazada e-wallet - top up via online banking
You can top-up via Maybank, CIMB, PBB, RHB, HLB,
Ambank or Bank Islam

Lazada e-wallet - top up via Cash using MOLPay Cash at 7-11
No card or online banking? No problem, you can top-up via cash

Lazada ewallet topup via 7-11, Need to make payment within 48 hours
Select top-up via 7-11, complete the steps, go to the
nearest 7-11 outlet within 48 hours and you are done!


Is there a maximum amount I can store in Lazada e-wallet?


Currently, it is up to RM2,999 at the time of review.

RM2999 - Maximum Top up amount for Lazada Wallet
The maximum amount you can top-up is RM2,999

How can I withdraw money from Lazada e-wallet?


You can't withdraw the amount you top up. However, you are allowed to withdraw any balance in a refund.

Where can I use Lazada e-wallet?


You can currently use the e-wallet at Lazada website or Lazada mobile app for now.

Is there an e-wallet app to download?


No, you will be able to locate the e-wallet menu in your Lazada app account.


Are there any special benefits offered by Lazada Wallet?


As mentioned earlier, you get to enjoy rebate when you pay with e-wallet whenever there are special campaigns being offered by Lazada.

Other notable benefits like a quicker refund and fast checkout.

Lazada Wallet as the first payment option
Lazada Wallet will appear as the first payment option

Speedy checkout with Lazada Wallet
Speedy checkout with Lazada Wallet

How do I contact Lazada Wallet customer service?


You can contact them via live chat on Lazada website or call +603-86011888 during:
  • Mon - Fri: 08.00 am to 09.00 pm
  • Weekends and Public Holidays: 9.00am - 6.00pm
Will other marketplaces like 11street, Shopee follow suit with an e-wallet of their own? Perhaps it is quite likely, as 11street has recently secured a new investment by PUC Berhad, which owns an e-wallet app Presto. We foresee Presto will be embedded into 11street to increase its user base.

As for Shopee, they already have Shopee Wallet which is empowered by their own e-wallet platform branded as AirPay. As of now, it is only used for sales proceeds (for sellers) or refund (for buyers).

Stay tuned, we will update this review from time to time whenever there is new information made available for Lazada Wallet.

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ecInsider: Lazada Wallet Review
Lazada Wallet Review
You can think of the Lazada Wallet as an online prepaid account in which you can top up via credit card, online banking (Maybank, CIMB, Public Bank, RHB, Hong Leong, Ambank, Bank Islam) or top up at your nearest 7 Eleven outlet (with MOLPay Cash).
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